Returns Policy

For hygiene reasons we are unable to exchange or refund payment on wigs or hairpieces that have been worn, cut, brushed or restyled. Any item returned smelling of smoke or perfume will not be accepted for credit. All returns must be completed within 7 working days of receipt of merchandise and contain a note of the original invoice number or a copy of the original invoice. No refunds or exchanges will be accepted without the original invoice number being provided or after 7 working days of receipt of merchandise has elapsed unless the goods are found to be faulty. Some styles may require the fringes or sides to have a small amount of trimming to achieve the desired style you require, however, once a wig has been cut we cannot refund or exchange it. All goods are inspected prior to dispatch and must be returned in the same new condition as received by you, these must be complete with hang tags and hair nets. The parcel should be marked for the attention of the RETURNS DEPT wigs4u and sent to the address as shown under our contact details. We suggest that all returned goods are sent by Special Delivery which provides you with compensation in the event of an item being lost.